Last updated: January 1, 2025
Welcome to CommuniCare Rx (“we,” “our,” or “us”).
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the Digital Personal Data Protection Act, 2023 (India) and global data privacy standards, including the General Data Protection Regulation (GDPR).
1. Who We Are
CommuniCare Rx is an online education and communication training platform that helps healthcare professionals improve their English communication, empathy, and patient connection skills to enhance trust and professional growth.
Our website: https://communicare-rx.com/
2. Information We Collect
When you engage with our services, such as signing up for webinars, workshops, or training programs, we may collect:
i. First Name and Last Name
ii. Email Address
iii. Mobile Number
We do not collect or store sensitive health information, financial details, or passwords.
3. Purpose of Data Collection
We collect personal information only for lawful and legitimate purposes, including:
i. To register you for webinars, courses, and workshops
ii. To send reminders, confirmations, and updates related to our programs
iii. To share relevant learning resources and communications
iv. To improve our services and user experience
We process your information with your explicit consent, which you provide when registering for any of our programs.
4. How We Store and Manage Data
Your personal information is securely stored and managed through TagMango, our course management and communication platform.
TagMango follows secure data handling practices and complies with privacy standards applicable in India and internationally.
We may also use secure third-party tools (like Google Analytics) to understand website usage trends — these tools do not collect identifiable personal data.
5. Legal Basis for Processing
Under applicable laws, your personal data is processed on the following lawful bases:
Consent: You have given clear consent for us to process your data.
Legitimate Interest: For communication, support, and service improvement.
Contractual Necessity: When data processing is required to deliver the service you have registered for.
6. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information.
Your information may only be shared with trusted third-party service providers (like TagMango, email or analytics tools) strictly to perform necessary business operations — all bound by confidentiality and data protection obligations.
7. Your Rights
You have the right to:
i. Access your personal information
ii. Rectify or update incorrect data
iii. Withdraw consent at any time
iv. Request the deletion of your data
Know how your data is being used
You can manage your profile via your TagMango dashboard, or contact us directly at manisha.soni@communicare-rx.com for assistance.
We will respond to all requests in accordance with Indian and global data protection timelines.
8. Data Retention
We retain your data only for as long as it is necessary to fulfill the purposes stated above or as required by law. Once no longer needed, your data will be securely deleted.
9. Data Security
We adopt industry-standard measures to safeguard your personal data from unauthorized access, misuse, or disclosure.
However, no method of data transmission over the internet is 100% secure, and while we strive to protect your information, we cannot guarantee absolute security.
10. International Data Transfers
If your information is transferred outside India (e.g., to TagMango or cloud servers abroad), it will be protected through appropriate safeguards that comply with international privacy standards.
11. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience and analyze performance.
You can choose to disable cookies through your browser settings.
12. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us by:
i. Email: manisha.soni@communicare-rx.com
ii. Contact page: https://communicare-rx.com/contact